“Business doesn’t have to feel heavy. But it does need to be designed with intention.”
”
Meet the Founder.
I’m Michele Rice-Kirkwood, the founder of Resilient by Design.
Before launching my advisory practice, I spent over 30 years building and leading businesses. As a multi-unit McDonald’s franchise owner, I managed operations, developed teams, and navigated just about every kind of challenge a business owner can face. I know the pressure, the responsibility, and the constant mental load that comes with being the one who holds it all together.
I also know how easy it is to lose sight of yourself in the process.
That’s why I created Resilient by Design — a space for business owners to step back, think clearly, and lead with more purpose and less pressure. It’s not about fixing everything overnight. It’s about creating a business that actually supports the life you want to live.
If you’re carrying too much, feeling stuck, or simply ready to grow without burning out, I can help you get there.
How can I Help?
01. Clarity + Strategy Session
You have one specific challenge, and you need a clear plan to solve it. We spend 90 minutes together focused entirely on your situation. You walk away knowing exactly what to do and how to do it.
02. Business Diagnostic + Roadmap
We use a diagnostic tool to dig deep into how your business actually works, what's holding you back, and what your business is worth today. Then we identify your top-priority problems and develop a clear plan to fix them. Over eight sessions, we work together to turn that plan into real actions you can execute.
03. Strategic Implementation + Roadmap
You have a plan. Now we execute it together. We meet biweekly to close the gaps across your operations, leadership, systems, and strategy. We use proven strategies and accountability structures to keep you on track. Over six months, your business transforms from needing you everywhere to running smoothly without you.
04. Ongoing Strategy + Advisory
You want a strategic partner in your corner every single month. We meet regularly to solve problems, navigate decisions, and keep your business moving toward the future you want. Whether you are building long-term value, preparing for transition, or simply want sustained guidance, we work together at whatever pace serves you best.
CAREER HIGHLIGHTS
★ 2012
Pittsburgh Courier Women of Excellence
★ 2016
Women of Distinction Award
★ 2002–2024
Largest Minority-Owned Firm
★ 2016
Women of Color Achievement Award
★ 2016
Whitney M. Young Service Award
★ 2025
Accredited Value Builder
★ 2025
Honorary Doctorate of Business Philosophy
LET’S WORK TOGETHER